Customer Reviews for Giles Automotive Lafayette, LA

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Giles Automotive in Lafayette, LA, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Giles Automotive, allow us the opportunity to earn your business.

Hear What Our Customers Have to Say

Was greeted by Garret Rudolph as soon as we drove up, very knowledgeable abut the Maxima we were looking at. He was able to work with the creditors and get us a great deal and good trade in value on my truck. We stayed after closing hours to finalize the deal, overall I was Very satisfied with the service and would recommend anyone to Giles and Garret.
Jay LaCasse
Clifton Roy was the best salesman I've dealt with at Giles. I went through a total of 3 salesmen and out of the 3 he was the best. He was really knows all about his cars and helped me picked the best car that fitted my needs/wants. I was a really hard customer and couldn't decide which maxima I wanted but Clif came and made my decision much more easier. Mrs. Denese in finance was awesome. She really went into detail about the warranties they offered. Justin, the sales manger was great as well. They all were really patient with me. I would recommend these 3 people to anyone. NOW, go get you a car at Giles Nissan because they are the best.
Nadine Savoy
We were very frustrated by the time we went to Giles. We had been many places and were taken around to vehicles we were not interested in and did not want. However, when we got to the Used Department we met Chris F. and he actually listened to what we were not only interested in but also what we NEEDED. When we got around to it, we decided on purchasing a new vehicle and Chris took us to speak with Nick M. Chris explained what we wanted and NEEDED (this was important) and they were very helpful. We must have looked at so many vehicles that I cannot even place a number on it but they never got frustrated with us and were super patient. We ultimately decided on the 2012 Nissan Murano and we fell in love. It was exactly what we needed and had all the features that we wanted. We already have previous experience with Giles because we have an Altima which we have serviced at Giles. The service department is fast and efficient and we have never had any problems. Thanks to everyone who helped last night, even though it meant staying past close to finish the deal. We are super happy and plan on recommending these guys to anyone looking for a good deal with a friendly staff. :) Thanks again, Ricky Moreau Jr. and Amanda Johnson
Amanda Johnson
I recently was in the market for an infiniti so i looked all around town and the best one was at Giles. As soon as i pulled up I was immediately greeted by Merlin. He was super nice and helpful and got me my dream car for way less than i could have ever thought. Being my new car was a manual and i wasn't an expert at driving it, he brought me home in it. Since then he sends me texts just to check up on me and make sure everything is going well. I highly recommend Giles and Merlin for great customer service and the best prices around!!
Alana Young
I bought a car here for my wife and I couldn't be happier. If you go ask for Garrett! I don't know the rest of the staff but he was great. Answered my questions and got me out of the dealership in a reasonable amount of time. This was a surprise for my wife so he also went of his way to make it special. Already had my first oil change and I couldn't be happier.
Stephen Benitez
I just bought a 2012 Nissan Frontier. Cliff Roy was excellent to work with. The lifetime dealership warranty Giles is offering was a big seller for me. Everyone treated me well and worked with me. I got a great deal and satisfied with the Nissan financing. Overall, one of the best experiences I have had dealing with car dealerships. Look forward to working with you again in the future!
PHI Light Ship
Dealing with Wesley Sonnier was a pleasant experience. He went above and beyond what all other sales reps would have done to help me get into my vehicle as early as possible. He is one of the Best Professionals I have had the pleasure of meeting and dealing with! I would also like to give a Big Thank You to Skyler Vaughn for referring me to not only Giles Nissan, but for having set me up with such a superior sales rep!!! I highly recommend Giles Nissan to everyone and don't forget to ask for WESLEY SONNIER!
Kevin Kinslow

This was my first new car experience. Thomas Miller was very real and patient with me and said I would leave Giles in a new car no matter how long it took him to get it done. Also thanks to the whole Giles crew that made this possible for me. Thanks again.
Adrean Noel
Thanks for making the experience so easy on a late Friday afternoon. Jake and Liz were great and made the waiting comfortable. I was not able to stay as long as I would have liked to go over everything but it was late and I was exhausted from traveling from Baton Rouge trying to get home to Lake Charles with a broken car. It was a good feeling to have a new safe vehicle with all the travels I do. The Insurance company's computer was down so there were some snags getting proper documentation but they were patient and waiting until I got it faxed to them. The paperwork went smoothly.
Laura
Just bought a 2013 Nissan Rogue from Giles on September 3, 2013. I test drove the vehicle with salesman Robert Ortego, who was very knowledgeable and was very accommodating to my schedule. I was turned over to Nick Miller, as Mr. Ortego was out. Mr. Miller was able to answer all of my questions and helped me get a great deal! He was very knowledgeable about the Rogue and all of the features and explained everything, some things even twice! I can't say enough good things about my experience with Giles and Mr. Ortego and Mr. Miller. I am very pleased with my purchase and would recommend these two salesman and Giles to anyone looking!
Nicole Hoffpauir

Contact

Giles Automotive

100 Town Center Parkway
Directions Lafayette, LA 70503

  • Sales: (337) 210-9001

Hours

  • Monday 8:30AM-7:00PM
  • Tuesday 8:30AM-7:00PM
  • Wednesday 8:30AM-7:00PM
  • Thursday 8:30AM-7:00PM
  • Friday 8:30AM-6:00PM
  • Saturday 8:30AM-6:00PM
  • Sunday Closed